Planning and Configuring a Messaging Platform
This exam/course is for the Microsoft 365 Messaging Administrator role and the Microsoft 365Certified: Messaging Administrator Associate certification. Candidates for this exam are Messaging Administrators who deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Messaging Administrators are responsible for managing hygiene, messaging infrastructure, hybrid configuration, migration, disaster recovery, high availability, and client access. Messaging Administrators collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator to implement a secure hybrid topology that meets the business needs of a modern organization. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with M365 applications.
The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Before attending this course, students must have:
- Proficient understanding of DNS.
- Basic understanding of messaging within Exchange Server or Exchange Online.
- Basic understanding of Active Directory and domain controller infrastructure along with identity management.
- Basic functional experience with Microsoft 365 services and directory synchronization.
- At least 5 years of general IT experience.
After completing this course, students will be able to:
- Understand the Modern Messaging Architecture
- Deploy and Manage a Modern Messaging Architecture
- Create and Manage Exchange Recipients
- Manage Email Addresses, Lists, and Resources
- Plan for Mailbox Databases
- Create and Manage Mailbox Databases
- Manage Authentication for Messagin
- Configure Organizational Settings
- Configure Organizational Sharing
- Implement Client Access Services
- Manage Client Devices
- Configure Outlook on the Web
- Troubleshoot Client Access
- Configure Mobile Device Mailbox Policies
- Manage Mobile Device Mailbox Policies
- Configure Message Transport
- Manage Transport Rules
- Manage Mail Flow
- Troubleshoot Mail Flow
- Troubleshoot Transport Issues
- Troubleshoot with Logs
- Plan High Availability for Mailbox Servers
- Plan High Availability for Client Access Service
- Plan High Availability for Transport
- Implement Site Resilience
- Plan for Disaster Recovery
- Implement Backup Strategies
- Restore Mailboxes, Databases, and Servers
- Plan the Public Folder Hierarchy
- Implement and Manage Public Folders
- Troubleshoot Public Folders
The following items describe the outline of the course:
Module 1: Managing Modern Messaging Infrastructure
Module 2: Managing Recipient Objects and Resources
Module 3: Managing Mailbox Databases
Module 4: Managing Organizational Settings
Module 5: Course Conclusion
Module 6: Managing Client Access
Module 7: Managing Mobile Devices
Module 8: Managing the Transport Pipeline
Module 9: Managing and Troubleshooting Mail Flow
Module 10: Course Conclusion
Module 11: High Availability for Exchange Servers
Module 12: Managing Disaster Recovery
Module 13: Managing Public Folders
Module 14: Lab – Public Folder Management and Disaster Recovery