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MS-203 – Microsoft 365 Messaging

This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.

Audience Profile

The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

Participant Prerequisites

This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

Course Objectives

By actively participating in this course, you will learn about the following:

  • Configure and manage the transport pipeline
  • Manage and troubleshoot mail flow and transport issues
  • Manage message hygiene and compliance
  • Manage authentication for messaging
  • Configure organizational settings and sharing
  • Manage mobile devices
  • Manage role-based permissions
  • Create and manage recipient objects and resources
  • Plan, implement, and troubleshoot public folders
  • Plan a hybrid environment
  • Perform mailbox migrations
  • Deploy and troubleshoot a hybrid environment

Course Outline

The following items describe the outline of the course:

Module 1: Managing the Transport Pipeline
Module 2: Managing and Troubleshooting Mail Flow
Module 3: Managing Message Hygiene
Module 4: Managing Compliance
Module 5: Managing Organizational Settings
Module 6: Managing Mobile Devices
Module 7: Managing Role-Based Permissions
Module 8: Managing Recipient Objects and Resources
Module 9: Managing Public Folders
Module 10: Planning a Hybrid Environment
Module 11: Performing Mailbox Migrations
Module 12: Deploying and Troubleshooting a Hybrid Environment

Course Materials

The following materials are included as part of the course:

  • Microsoft Official digital Curriculum (MOC)
  • Lab Set-up

MS-203 - Microsoft 365 Messaging

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