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MD-100 – Windows 10

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Audience Profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

Course Objectives

By actively participating in this course, you will learn about the following:

  • Install and customize Windows 10
  • Configure Updates for Windows.
  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network and remote management settings in Windows.
  • Configure and manage browsers and applications in Windows.
  • Configure account access and authentication.
  • Configure file and folder permissions.
  • Describe methods for securing Windows 10, common threats and methods for mitigating against them.
  • Troubleshoot Windows and application installations.
  • Troubleshoot hardware and driver issues.
  • Troubleshoot file issues and perform recoveries.

Participant Prerequisites

Before attending this course, students must demonstrate the following skills:

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS.

Course Outline

The following items describe the outline of the course:

Module 1: Installing Windows
Module 2: Post-installation Configuration and Personalization
Module 3: Updating Windows in Windows 10
Module 4: Configuring Networking
Module 5: Configuring Storage
Module 6: Managing Apps in Windows 10
Module 7: Configuring Authorization & Authentication
Module 8: Configuring Data Access and Usage
Module 9: Configuring Threat Protection and Advanced Security
Module 10: Supporting the Windows 10 Environment
Module 11: Troubleshooting Files & Applications
Module 12: Troubleshooting the OS
Module 13: Troubleshooting Hardware and Drivers

Course Materials

The following materials are included as part of the course:

  • Microsoft Official digital Curriculum (MOC)

MD-100 - Windows 10

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