Practical AI for Business Users with Claude
AI Fundamentals, Effective Prompting and Everyday Productivity with Claude and Microsoft 365.
A practical, instructor-led workshop for business users who want to understand Generative AI and apply Claude to real workplace tasks. The day combines essential AI concepts, effective prompting techniques and hands-on productivity scenarios, including Microsoft 365 workflows.
Audience Profile
Business users, managers, executives, analysts, administrators and other non-technical professionals.
Participant Prerequisites
No AI, programming, or technical background required
Course Objectives
By the end of the Practical AI for Business Users with Claude workshop, participants will be able to:
- Understand the core concepts behind Generative AI and Large Language Models.
- Communicate more effectively with Claude using structured prompting techniques.
- Use Claude for common business tasks such as writing, summarising, analysing and organising information.
- Recognise limitations such as hallucinations, context boundaries and the need for human verification.
- Apply Claude to practical Microsoft 365 workflows across Word, Excel, PowerPoint and Outlook.
Course Outline
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Understanding AI and Generative AI
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Getting Started with Claude
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Communicating Effectively with AI
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Claude for Everyday Business Work
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Claude for Microsoft 365
Dinesh Priyankara, MVP, MCT
Founder / Principal Architect at dinesQL
Dinesh is an experienced professional and database enthusiast with skills in database management systems and business intelligence, especially on the Microsoft SQL Server product suite. Possessing over 16 years of experience in data-related technologies, he does training, and consulting, and is a top contributor to the local SQL Server community.
